ITIL V4 Complete Certification Guidebook Study Guide Pass First Attempt 2020 Paperback

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Item Weight: 10.4 Oz Publication Year: 2020 ISBN-13: 9781654616809 Format: Trade Paperback Author: Jaden Locus Intended Audience: Trade gtin13: 9781654616809 Publication Name: Itil (R) V4 Complete Certification Guidebook : Study Guide to Pass in First Attempt brand: Independently Published Publisher: Independently Published Item Length: 11 in ISBN-10: 165461680X Item Width: 8.5 in Subject: Information Technology Synopsis: ITIL(R) V4 Complete Certification Guidebook Find out what kind of preparation you need to pass the Information Technology Infrastructure Library (ITIL(R)) 4 Foundation test on your first go. With the help of this guide, the author wants individuals to extend their comprehension regarding ITIL(R), which has turned out to be the standard structure for the IT support industry, its core values, and practices. You can figure out how the fourth industrial revolution has carried its new modifications with the help of ITIL(R) 4. Also, you can discover the four key components of support management, and how they may be relevant to the successful assistance as well as significant worth for the clients. Besides, an individual may find out about the service value chain, the constant improvement model, the core values, and significantly more. ITIL(R)- ITIL(R) is a (registered) Trade Mark of AXELOS Limited. All rights reserved. Topics covered in this book: Exams Fundamentals Service Organizations Service Management Value Organizations and people Services and Products Service Offerings Service relationships Outcomes Costs Risks Utility and Warranty Dimensions of service management Organizations and people Information and Technology Partners and suppliers Value streams and processes Service Value System Opportunity, Demand and Value Governance Guiding Principles Focus on value Start where you are Progress and Feedback Collaborate and Promote Think and work Keep it simple Service Value Chain Planning Improve Engage Design and Transition Build Delivery and support Continual improvement What is the vision? Where are we now? Where do we want to be? Take action How to keep the momentum? General Management Practices Management practices Continuous Improvement Information Security Management Relationship Management Supplier Management Architecture Management Service management practices Change Control Incident Management Problem Management Service desk Service level management Service request management IT Asset management Conclusion Practice test Language: English Number of Pages: 120 Pages Item Height: 0.2 in Subject Area: Computers Type: Textbook

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Further Details Title: Itil V4 Complete Certification Guidebook Condition: New Author: Jaden Locus Publisher: Independently Published EAN: 9781654616809 ISBN: 9781654616809 Format: Paperback Genre: Computing & Internet Release Date: 01/02/2020 Language: English Item Height: 280mm Item Length: 216mm Item Width: 6mm Item Weight: 295g Release Year: 2020 Missing Information? Please contact us if any details are missing and where possible we will add the information to our listing.