Description
About Feedback 1. Feedback is VERY important to us. 2. We work very hard to exceed your expectations. We make our living by offering a quality product at a competitive price, all while offering the BEST customer experience in the industry. 3. If you are not satisfied with the item, please Contact Me before you leave me negative feedback, we will try our best to solve the problem to make you satisfied. Payment Method Payment is required within 7 days after the auction ends. We will cancel the transactions if the payment is not received within 7 days after the auction ends. Shipping The item will be shipped by Standard shipping (airmail) within 1 or 2 business days (except weekend, holiday) once the payment is received. According to different countries, normally, it takes 12-25 business days to USA, Canada, Europe, Australia. Due to the custom clearance, the packages sent to Brazil will take about 20-50 business days. For other countries, it may take 22-55 business days to arrive you. If you need fast shipping DHL / FedEx / TNT (which take 5-8 days), EMS( which takes 6-12 business days) , please contact us, we will revise the shipping cost for you. ? International Buyers ? Please Note: a) Import duties, taxes and charges are not included in the item price or shipping charges. The buyer is responsible for the Customs tax or duties. We are not responsible for the Customs Fee as a seller if the Customs House charge buyer some Customs fee, but we will try our best to help to avoid your Customs fee, we will send your items as a gift. Return Policy We only allow our customer to return and exchange the items by the following conditions: 1.the items with bad quality 2.the items did not as describe as the pictures show in the listing page 3.the wrong dispatch Please note that item must be return within 7 days once you receive it. If the above problems happen, please feel free to contact us! We will solve your problem as soon as possible. We emphasize that we would not accept the items which are intentionally destroyed by human behavior. If you're not happy with the item you receive, please contact us before you send it back! Meanwhile, let us know what's wrong with the item before leaving a negative or Neutral feedback, giving us a chance to resolve your problem. Once you leave positive feedback for us, we will do the same for you. Contact US You can contact us directly by clicking the ASK A QUESTION button at the bottom of any our listing pages.? Service Hours From Monday to Saturday Excluding Chinese Holiday Chinese time: 8:30am--5:30pm USA & Canada time:9:30pm--8:30am Australia time:10:30am--19:30pm British time:0:30am--9:30am
Excellent communication. I ordered the dress in the last minute and I told the seller I needed the dress before 10th December and sure enough I received it on 29th November. Thank you for dispatching the item promptly. The dress is incredibly beautiful and the material is of high quality. The floral patterns make the dress look amazing. I ordered XS and it fitted me so well. The size is true to its description. I am very happy with the outcome and will order from them again. Highly recommended!
This Seller makes excellent fur coats. This is the second coat I have purchased and the craftmanship is superb. The coats are always packed securely so regardless of the weather, the coats arrives clean and undamaged. Make sure you order a little larger since they are from China.
As described, beautiful boots, seller was very responsive to messages/questions with quick replys & was very easy to work with. So, great customer service. Shipped from China so always a bit of a wait but wasent excessive. Very happy with purchase. Would recomend this seller.
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