Managing in Health and Social Care by Vivien Martin PAPERBACK 9780415493895
$ 33.91
Description
Managing in Health and Social Care by Vivien Martin Paperback English Delivery Usually delivered in 2–3 working days (dispatched today if ordered before 3pm). Brand new copy from BookCurl – the UK independent online bookseller. ------------------------------ Book details ------------------------------ Author: Vivien Martin Title: Managing in Health and Social Care Format: Paperback Language: English Topic: Management and management techniques Publisher: Taylor & Francis Publication year: 2010 Edition: 2 ISBN-13: 9780415493895 ISBN-10: 0415493897 ------------------------------ Description ------------------------------ Managing in Health and Social Care is about developing skills to manage and improve health and social care services. The focus throughout is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings are used to illustrate techniques for managing people, resources, information, projects and change. This new edition has been extensively revised and updated, and includes many new case studies and examples, as well as a new chapter on motivation. It covers topics such as: interorganisational and interprofessional working leadership responding to the needs of service users the service environment accountability and risk working with a budget standards and quality managing change. The authors explore how managers can make a real and positive difference to the work of organisations providing health an Managing in Health and Social Care is a practical textbook for students of management in health and social care, whether at undergraduate or postgraduate level. It includes case studies with textual commentary to reinforce learning, activities, key references and clear explanations of essential management tools and concepts. ------------------------------ Why buy from BookCurl? ------------------------------ • 99.9% positive eBay feedback • All items brand new • Free tracked UK delivery • Independent UK bookseller with millions of titles • Secure packaging for safe delivery • Friendly support and recommendations BookCurl – Curl up with a good book. Search BookCurl for our full range.
This book arrived today, exactly when the seller said it would, and was very well packaged for its journey. It is in absolutely perfect condition and it exactly as it is described on Ebay. For a book that is something of a rarity in Britain, the price was very low and having free postage made the value even greater. It is a small Christmas present for someone with the family name of 'Lucero', so this makes the exceptional way in which this seller works all the more special. Thank you greatly
Sadly the book went missing in the post and was not delivered. I contacted the seller who immediately replied, apologising for the lack of delivery and explaining that there were no further paperback copies available. Instead, the seller offered a hardback copy or a refund. As I wanted the 2012 (paperback) edition, with the updated introduction, I chose the refund. This was provided immediately with a covering message. A first class eBay seller, who I have no hesitation in recommending.
Excellent Service , Packaging & Communication. The seller responds to messages very quickly. In Fact, I paniced & contacted the seller just early today asking why the book is taking too long & teh seller reassured me that it was on it was & two hours later , the book arrived! I felt a bit silly jumping th egun as the book actially arrived within the specifed time ( earlier in fact ) SO, ALL very good & I now look forward to my Christmas reading. Saved Seller. Thank you
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